Metro says it is doing what it can with the resources available, but victims say it is not enough. Burglary is one of the most common crimes in the valley.

One victim in southwest Las Vegas, who wishes to remain anonymous, never saw it coming.

“Shame on us for not having better home security. I knew the dog door was a little vulnerable but we have big dogs. You lock it up the best you can,” said the burglary victim.

Since his burglary last summer, he’s had to replace home computers plus put in a safe. But it’s his experience with Metro that he says frustrated him the most.

“I understand what the police are up against. It’s not that I blame them but something could definitely be improved in the system,” said the burglary victim.

He says police came to his home two hours after he called and fingerprints were not taken . Two days later, he learned his case was closed.

“When I called, I was told that the case had already been assigned and closed because there was nothing that could be done.”

Metro says unsolved burglary cases are a harsh reality. In Las Vegas last year, they saw more than 15,000 burglaries and only 10-percent were solved. Metro says because of the quick valley growth, property crimes took a back seat to violent crimes. But now, Metro says property crimes are quickly becoming a priority once again.

“I want these employees to feel the pain that our citizens feel when they home has been broken into,” said Sheriff sheriff Doug Gillespie, Metro.

Metro has brought in 14 additional detectives who are now working out of area commands to work directly with patrol officers handling the burglary calls.

Police say the duo forced their way into the home and stole several items of jewelry.

The house had a security camera aimed at the front door. On the video you see the male suspect walk up to the door and knock several times. Then a female suspect approaches and knocks.

Both the male and female are seen on camera jumping the side wall. They got inside the house through a back door.

A third suspect, not seen on camera, is believed to be driving the getaway car.

Anyone with information is asked to call CrimeStoppers at 385-5555 or LVMPD Property Crimes Section at 828-3573.